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Our Team
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Front Office Staff |
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Clinical Staff |
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Part-Time Student Clinical Staff |
Our
Practice
Thank you for visiting our web site! We are honored that you may be bringing your child to our practice for their dental health needs. We pride ourselves on creating a fun and positive environment for your child's dental care. We are happy to see patients from the age of 1 year to college-age, and our dentists are trained in the special needs of children with or without disabilities and health concerns.
Our office provides WiFi for parents who would like to bring their laptops. We also have Playstation 2's and XBoxes for the kids.
Our office is different because WE WELCOME PARENTS INTO OUR EXAM ROOM AND TREATMENT ROOMS, YOUR CHILD DOESN'T GO BACK WITHOUT YOU! We only ask that you be an observer and not interfere with the doctor's interaction with your child. Our main focus is the care of your child, so everything will be explained to your child in terms that they can understand. We encourage any questions that you might have regarding your child's dental health.
Our office meets or exceeds all OSHA, CDC and ADA recommendations regarding infection control. All of our instruments are sterilized or disposable, and all of our hand-pieces are autoclaved (steam sterilized) for your child's protection.
We take pride in providing digital radiography, which decreases the amount of radiation exposure for the patients and allows the parents to be able to see the images on our chairside computers.
Cavities do occur, but our office tries to make the dental restorative experience as pleasant as possible for your child. Both, Dr. Gonzales and Dr. Wickersham, are licensed by the State of Texas to perform enteral (oral) and nitrous oxide (laughing gas) sedation in the office. We also have a dental anesthesiologist that comes to our office at least once a month to perform IV sedations. In addition, both doctors have privileges at Texas Pediatric Surgery Center in North Richland Hills and Pediatric Surgery Center in Plano where dental work can be performed under general anesthetic in the operating room.
We file most insurance plans upon verification that they will pay us directly. The parent or insured should contact their insurance company to verify that their children don't have to see particular providers. We are not a contracted provider with any insurance plans, so the insured will be responsible for the difference between our fees and what the insurance company reimburses. We are unable to file any Delta Dental plans at all, and we only file Blue Cross/Blue Shield plans that are of Texas because of the problems we have had in the past. We will be happy to verify the patient's insurance plan ahead of the appointment time (up to several days before), but the parents or insured will need to arrive at least 15 minutes before their child's appointment time so that our staff can contact the insurance company and compile all the necessary paperwork from the parents. Unfortunately, we have to follow these strict guidelines so that our main focus can be on the care of children instead of the insurance companies.
If you are a new patient, for your convenience, we have provided a New Patient Health History Form for you to complete and bring with you on your first visit to our practice.
To help keep your child's records up-to-date, we have provided a Medical History Update Form that we encourage you to use when your child's medical history changes.
To print these forms you will need Adobe Acrobat. If you do not have Adobe Acrobat, please click here to download it for free to your computer.
